Shipping Policy
1. Packaging of Items:
All items are securely packaged to prevent any damage during transit.
2. Shipping Charges:
● Domestic Orders: Most items include FREE delivery within India. However, some products may have additional shipping charges, which will be mentioned on the product page.
● If the package is returned back due to student's fault like wrong/incomplete address provided, unanswered calls or not available at the provided address, etc then the student will have to pay admin charges & courier charges (for re-dispatch).
● International Orders: Shipping charges vary based on the destination and product type. These charges are clearly displayed on the product page. Prices listed in INR are applicable only for India. Prices for international orders may differ to account for shipping costs.
3. Estimated Delivery Time:
● Domestic Orders: Items are typically delivered within 7 working days.
● International Orders: Items are usually delivered within 21 working days.
All orders are dispatched within 5 working days from our facility.
4. Delivery Process:
Deliveries are carried out through reputed courier companies such as DTDC or other reliable providers.
● If your delivery location is not serviceable by our courier partners, we will use Indian Speed Post to ensure delivery.
● For areas without courier services, we will contact you to arrange a convenient alternative delivery location.
5. Order Tracking:
Once your order is dispatched, we will email you the tracking number. You can use this tracking ID to monitor your shipment's status on the respective courier company’s website. Alternatively, you can view the tracking details in the order history section of your account on canitinguru.com.
Refunds and Returns Policy
1. Refund and Return Policy:
We do not provide refunds or accept returns for any orders placed on canitinguru.com. Please ensure your order is accurate before proceeding to payment.
If you have further questions regarding your order, you can contact our support team via the details provided on our website.
Thank you for choosing canitinguru.com!